Claiming your welcome bonus at Best Bets is straightforward — no separate codes or forms to fill in. Here's how it works:
- Home on the Registration page and create a new account.
- Complete KYC verification — submit a copy of your National ID card or passport.
- Make your first deposit of at least ৳500 via bKash, Nagad, or Rocket.
- Once your deposit is confirmed, the bonus amount will be credited to your account automatically.
Issues with the app not opening or being stuck on an older version can be fixed in most cases with just a few simple steps:
- Force close the app: Swipe Best Bets closed from your phone's recent apps and reopen it.
- Clear Cache: Go to your phone's Settings → Apps → Best Bets → Clear Cache. This removes old data and allows the app to load fresh.
- Check for updates: Open the Google Play Store or Apple App Store and search for Best Bets. If an "Update" button appears, tap it.
- Check your internet connection: Check that your mobile data or Wi-Fi connection is working properly.
- Reinstall the app: If none of the above steps work, uninstall the app and reinstall it.
Best Bets does not charge any withdrawal fees — however, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own transaction charges, which are outside Best Bets' control.
Withdrawal Limits & Timeframes:
Withdrawal Limits & Timeframes:
- Minimum withdrawal: ৳300
- Daily maximum withdrawal: ৳1,00,000 (per account)
- Processing time: typically within 15 minutes, up to 24 hours maximum.
- KYC verification must be completed before your first withdrawal.
Completing registration at Best Bets typically takes 2 to 3 minutes. Here's what you'll need and the steps involved:
- Full Name: Enter your full name exactly as it appears on your National ID.
- Date of Birth: For age verification — you must be 18 years of age or older.
- Bangladeshi mobile number: Active number — OTP verification required.
- Password: A strong password of at least 8 characters.
- Agreement to Terms & Conditions: Read and agree to the Terms & Conditions.
Best Bets uses multiple layers of security to protect your information and funds:
- 256-bit SSL encryption: All your transactions and login activity are protected with bank-level encryption. No one can intercept your data.
- Password hashing: Your password is never stored in plain text in our database — only a hash is saved. Not even Best Bets staff can see your password.
- OTP Verification: Any login from a new device or a suspicious location is verified via a one-time OTP sent to your mobile.
- Fund Segregation: User deposit funds are kept completely separate from the company's operational funds.
- International License: Best Bets operates under an international license and undergoes regular third-party audits.
At Best Bets Live Casino, you can play with real dealers in real time — entirely through live video streaming, in an authentic casino setting. Here's how to get started:
- Log in: Log in to your account and add funds to your balance.
- Go to the Live Casino section: Select "Live Casino" from the menu or homepage.
- Choose a game: Choose your preferred game — Baccarat, Roulette, Blackjack, or Dragon Tiger — and click to join.
- View table limits: Each table displays the minimum and maximum bet limits. New players should start at lower-limit tables — which typically start from ৳50.
- Select a chip and place your bet: Select your chip amount on screen and place your bet in the designated area.
- View results: After the dealer reveals the cards or the roulette wheel is spun, the result is automatically reflected in your account.
When a match is cancelled or abandoned mid-way, Best Bets follows a specific policy — the outcome may vary depending on the situation:
- Cancelled before the match begins: The full stake of your bet will be cancelled and returned to your balance — typically within 24 hours.
- Cancelled after a specified number of overs or periods have been completed: For example in cricket, if at least 5 overs have been completed and the match is interrupted, the result may be determined using the DLS method. Bets will be settled based on that result.
- Rain or weather interruption: If the entire match is cancelled, the bet is voided and your stake is refunded.
- Interruption during a live bet: If the bet has already been locked in, the outcome will be determined based on the match settlement rules.