This page clearly explains how the information you provide when registering or using Best Bets is collected, stored, and kept secure.
This Privacy Policy applies to all users of the Best Bets platform. It explains what personal information we collect about you, why we collect it, and what rights you have over that information. If you have any questions, feel free to ask us in Bengali via live chat.
Best Bets is an internationally licensed online betting platform. We place the highest importance on the privacy of our users. This Privacy Policy has been prepared in accordance with international data protection standards, including GDPR.
By using Best Bets, you agree to this Privacy Policy. If you disagree with any part of it, please contact us before continuing to use the platform.
Best Bets only collects the information necessary to deliver its services properly. There are two main sources of data collection — what you provide directly, and what is generated automatically through your use of the platform.
What you provide directly:
Automatically collected:
Best Bets uses the data it collects for specific purposes. Each purpose is clearly outlined below:
Best Bets' servers comply with international security standards. Your data is stored in an encrypted database and protected against unauthorized access.
The Best Bets website uses cookies. Cookies are small text files stored in your browser that help the platform recognize you.
Types of cookies we use:
You can disable cookies in your browser settings, though this may limit some platform functionality.
As a Best Bets user, you have certain fundamental rights over your own data:
To exercise any of these rights, contact the Best Bets support team via live chat or email. We will do our best to respond within 30 days.
Best Bets uses multiple layers of security to protect your data:
Best Bets is strictly not for anyone under 18. We do not intentionally collect any information from minors.
If you suspect someone you know is using this platform inappropriately, please let us know via Live Chat.
Best Bets may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered mobile number or email.
Last updated: January 2026 · Version 2.8 · Best Bets Bangladesh Operations
A Quick Overview of What Best Bets Retains and Why
| Data Type | Reason for Collection | Retention Period | Shared with Third Parties? |
|---|---|---|---|
|
Name & Date of Birth
Provided at Registration
|
KYC Verification | For the Duration of Active Account | No |
|
Mobile Number
Contact & Verification
|
Service Delivery | For the Duration of Active Account | For Payments Only |
|
Mobile Banking Number
bKash / Nagad / Rocket
|
Payment Processing | 5 years (legal) | Payment Gateway |
|
NID / Passport
Identity Documents
|
KYC Legal Obligation | 5 Years | KYC Service Provider |
|
Betting History
All Bet Records
|
Dispute Resolution | 5 Years | Licensing Authority |
|
IP & Device Information
Automated Logs
|
Security Monitoring | 90 Days | No |
Best Bets respects every user's data rights
You can request to see what information we hold about you at any time. Just reach out via live chat — we'll respond within 30 days.
If any of your information is incorrect, you may request a correction. Most details can be updated directly from your account settings.
Where there is no legal obligation to retain your data, you may request its deletion. Data is removed after a defined period following account closure.
If you no longer wish to receive promotional messages or emails, you can turn them off in your account settings — you will still receive service-related communications.
You can request a copy of your data in a specific format. Just contact the support team to get the process started.
You can object to the processing of your data for specific purposes. Best Bets will take your objection seriously.
Our Real Commitment to Data Protection
Every connection you make on Best Bets is secured with 256-bit SSL/TLS encryption. This banking-grade encryption ensures that your data cannot be read or altered in transit. Passwords are never stored directly in the database — only their hashed values are kept.
Best Bets retains only the data it needs. There is no reason to collect more than necessary — and we don't. Every piece of information we collect has a specific purpose, and that purpose is clearly stated in this Policy.
Best Bets has never sold — and will never sell — your data to advertisers, data brokers, or any third party. This is not just a policy statement; it is a core part of our business model.
Not all Best Bets staff have access to all data. Access is granted on a role-based, need-to-know basis. Every access event is logged and reviewed on a regular basis.
In the event of a data security incident, Best Bets will promptly notify affected users as required by law. Concealing such situations to manage them quietly goes against our principles.
Best Bets' data security measures are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed immediately.
Users in Bangladesh are now far more aware of the risks of sharing personal information on online platforms — and that is a positive shift. Best Bets believes every user has the right to know what data is being held, why it is being held, and where it goes.
Every piece of information requested during registration has a specific reason behind it. Your name and date of birth are required for age verification and KYC. Your mobile number is needed to confirm transactions and send security alerts. Your national ID details are required to meet international licensing obligations. Best Bets will never ask for anything beyond this.
Many people have reservations about the KYC process. "Why do I need to submit my NID?" — it's a fair question. The straightforward answer is that it's a mandatory requirement under international gaming licence conditions. KYC is a recognised method for preventing money laundering and fraud. Documents submitted to Best Bets are stored in encrypted storage and can only be accessed by authorised KYC specialists during the verification process.
Best Bets handles payment information a little differently. Your bKash or Nagad number is stored solely for processing payments. This information is shared with the payment gateway provider — who are equally bound by their own strict privacy policy.
A common misconception is that cookies automatically mean a privacy violation. Most cookies used on Best Bets are essential — they keep you logged in, maintain your session, and remember your language preference. Analytics cookies are used solely to improve the platform, and they do so in a completely anonymous way.
We strongly recommend keeping two-factor authentication (2FA) enabled on your Best Bets account. With 2FA active, even if someone knows your password, they won't be able to log in without the OTP sent to your mobile. This one simple step significantly strengthens your account security.
Data deletion is simpler than it sounds. After account closure, certain information — such as betting history and financial records — must be retained for up to five years due to legal obligations. Once that period ends, it is securely deleted. Personal identifying data that is not legally required to be retained is deleted as soon as the account is closed.
At its core, the Best Bets Privacy Policy comes down to one thing — your data belongs to you. We hold it in trust, not for our own benefit. Maintaining that trust is what matters most to us.
Frequently Asked Questions About the Gaming Experience on Best Bets
You've read the Privacy Policy — now you know just how transparent Best Bets is. Join millions of members across Bangladesh and start betting safely.
18+ only · Bet responsibly
Best Bets believes betting is a form of entertainment. Set your own limits and play responsibly. If you need support, Responsible Gaming Visit the page. Best Bets is strictly for users aged 18 and above.